How to Find Trusted Audio Visual Companies Near You

The internet is your best friend when it comes to researching AV companies. Check online reviews on platforms such as Google, Trustpilot, or specialist review sites in the events and technology space.

Pay attention to recurring themes in reviews. Are clients consistently praising the same strengths, such as professionalism or technical expertise? Likewise, be cautious of companies with several complaints about poor communication or missed deadlines. Social media can also serve as a valuable resource, giving you insight into how companies interact with customers and showcase their work.

A trusted AV company will have certifications or industry memberships that demonstrate their expertise. Look for credentials such as certifications from leading AV technology manufacturers or memberships in professional organisations like AVIXA (the Audiovisual and Integrated Experience Association).

Additionally, inquire about their experience. Have they worked on projects similar to yours? For example, if you’re hosting a corporate conference, you’ll want a team familiar with staging large events. For residential projects, you’ll want an AV specialist experienced in luxury home systems or custom installations.

Don’t shy away from asking for references or examples of past work. A reliable AV company should readily provide contact details of previous clients who can vouch for their services.

Review case studies or project portfolios on their website to see if their style and capabilities align with your vision. For example, Made AV features detailed service pages showcasing their expertise in hospitality audio visual solutions, superyacht AV systems, and outdoor AV setups.

Once you’ve shortlisted a few companies, request detailed quotes from each. Avoid automatically going with the cheapest option; instead, review the quality of what you’re getting for the price.

A trustworthy AV provider will offer a transparent breakdown of costs, ensuring there are no hidden fees. They should also clearly explain their process, from planning and equipment setup to ongoing support, so you know exactly what to expect.

A professional AV company will prioritise clear and friendly communication. From your initial inquiry, assess how responsive they are. Are they quick to reply to your questions? Do they take the time to understand your specific needs?

Companies that genuinely listen to your requirements are more likely to deliver a tailored solution. Ultimately, good customer service makes the entire process smoother and ensures you feel confident throughout the project.

Every AV project is different. Whether you’re looking for bespoke AV systems for a hotel or outdoor audio visual setups for a private event, make sure the company understands your unique goals. The right provider will ask the right questions and offer creative solutions.

They’ll also adapt their processes to suit your project’s scale and complexity. For example, event setups might require additional coordination with lighting and staging teams, whereas residential audio solutions may require discreet wiring and seamless integration with smart home systems.